Gord's Mobile Lock & Key ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and home or business address when you request our services.

• Payment Information: Billing details if payment is made via credit/debit card.

• Service Information: Details about the services we provide, such as vehicle or lock types.

• Automatically Collected Information: Device information, location data (if permitted), and service usage details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our locksmith services.

• To communicate with you regarding service requests and appointments.

• To process payments and invoices.

• To enhance customer support and respond to inquiries.

• To comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

• With service providers or partners assisting in service delivery (e.g., payment processors).

• When required by law or to protect our rights and property.

• In the event of a business transfer, merger, or acquisition.

4. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

• You may request access to, correction, or deletion of your personal information by contacting us.

• You can opt out of marketing communications at any time.

• If location data is collected, you may disable location services on your device.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.